At Pullman Regional Hospital and our network of clinics, we are committed to providing a safe and respectful environment. Our Patient and Visitor Code of Conduct helps us create an atmosphere free from disrespectful, racist, discriminatory, hostile, or harassing comments.
We provide around-the-clock care for all of our patients, and our Emergency Department is open 24/7.
The doors to the main entrance are open weekdays from 5:30 am to 6:00 pm, and 7:00 am to 5:00 pm on Saturday and Sunday.
Access outside of these times is through the Emergency Department entrance, located in the back of the building.
We want your experience with us to be as easy and comfortable as possible, and financial services is no different. If you have billing or financing questions, Patient Financial Services can be reached at (509) 332-1163 or by email: billing@pullmanregional.org.
If you would prefer to speak with someone in person, Patient Financial Services is located at 795 SE Bishop Blvd, Pullman, WA 99163.
Current (December 2024) Visitor Guidelines*:
*Please note that visitors will be reviewed on a case-by-case basis depending on the volumes of patients in each department.
Pullman Regional Hospital patients are registered in one of two main areas:
Main Entrance Desk: During construction all non-emergency patients and visitors must check in at our conference rooms, located on the main floor near the Red Sage Cafe. Staffed Monday through Friday 5:30 am to 6:00 pm, and weekends 7:00 am to 5:00 pm. Phone: (509) 336-7614. All services require a physician order.
Emergency Department (ED): Patients are registered for emergencies and the Travel Clinic at the Emergency Department. Staffed at all times 24 hours a day. Phone: (509) 336-7365. Patients and visitors accessing the hospital outside of normal hours must check in through the emergency department.
All parking spots are free on our campus, and you are welcome to park in any of the designated paved lots.
All Pullman Regional Hospital, patients and visitors have access to our free wireless internet. Choose prhguest. No password is needed.
Yes! If you have a family member or friend staying at Pullman Regional Hospital, you can send them a complimentary greeting card. Click here to submit your message and a member of our Volunteer Services team will write it in a greeting card and deliver it to the patient.
The Red Sage Café is known for really great food. It's open Monday-Friday from 6:30am-3:00pm. The café serves a variety of hot meals, soups, sandwiches, baked goods, and grab-and-go options.
Patients can enjoy free room service from the Red Sage Café.
The Red Sage Café also offers gift cards, which can be purchased at the café or by calling (509) 336-7535 and loaded with $5 or more.
More information on hotels
For accommodations, recreational areas, shopping, dining, and more in the Pullman and Moscow communities, please visit the Pullman Chamber of Commerce at www.pullmanchamber.com or the Moscow Chamber at www.moscowchamber.com.
At Pullman Regional Hospital, we are committed to your health and wellbeing. We want to make sure you are able to receive the care you need, when you need it – without financial concerns standing in your way. That’s why we provide affordable financing options to our patients who need help paying their medical bills over time. We also offer a financial assistance program for eligible patients.
Visit the Financial Assistance Page
You can talk to someone in person at our Patient Financial Services offices Monday through Friday 8-4:30. Pullman Regional Hospital Patient Financial Services is located at 795 SE Bishop Blvd, Pullman, WA 99163
Or, you can call (509) 332-1163.
You can also find our policy on Financial Assistance on the transparency section of the website.
Yes! Diane's Gift Garden is staffed by volunteers from our Auxiliary. You can find a great selection of cards, gifts for a new baby, locally made hand-crafted gifts, jewelry, clothing, WSU Cougar items, and holiday decor.
The gift shop also takes flower orders over the phone (509) 336-7607.
Hours: Monday- Friday 9:00 am to 4:00 pmPlease note: hours are subject to change.
BirthPlace tours for expecting families: (509) 336-7401
All other tour inquiries: (509) 336-7391
Need a ride to or from Pullman Regional Hospital?
While Pullman Regional Hospital does not provide free transportation or rides home, several community transportation resources may be available depending on your needs and eligibility:
Pullman Transit – Fixed-route bus service throughout Pullman, seven days a week. Sunday - Friday from 6:30 a.m. to 6:40 p.m., Saturday and Sunday 10:00 a.m. - 5:30 p.m., with modified service on most major holidays. Monthly passes are available, with reduced rates for eligible seniors and individuals with disabilities.
https://www.pullman-wa.gov/services/transit/index.php
Pullman Dial-A-Ride – Door-to-door transportation within Pullman city limits for eligible riders age 65+ and individuals unable to use the regular bus system due to a disability. An application and advance approval are required. Call (509) 332-5471.
https://www.pullman-wa.gov/services/transit/dial_a_ride.php
Specialty Mobility Services (SMS) – Medicaid transportation assistance for eligible individuals, including transportation to medical appointments. Advance notice is typically required, although assistance may also be available for hospital discharges. Call 1-800-892-4817.
https://sms1.org/
Pullman Child Welfare – May provide emergency transportation assistance on a case-by-case basis. Call (509) 338-0801.
https://pullmanchildwelfare.org/
People For People – Transportation assistance that may include door-to-door service, medical appointments and grocery shopping. Advance notice is required; 48 hours recommended. Call 1-800-873-9996.
https://www.mypfp.org/services/transportation/
Eligibility, availability, service areas and costs vary by program. Please contact each organization directly for current information and plan transportation in advance whenever possible.