Pullman Regional, Patient Care Expansion
In 2004, a new, state-of-the-art 25-bed hospital was constructed on Bishop Boulevard. Over the past 20 years, our community has grown, technology has advanced and trends in healthcare have evolved. 
Additionally, Pullman Regional Hospital has expanded our healthcare services to include clinics such as primary care, general surgery, cardiology and urology. We are the third largest employer in our community with more than 600 employees. As our community grows, so does the need for healthcare. Since 2004, our work has grown from 7,000 emergency visits to 14,500. Our surgical cases have grown by 35%, and we’ve added a dozen clinics.
It’s time to grow so your patient experience is simplified, convenient and premier. We need to evolve care delivery, expand access to meet demand and build upon our comprehensive healthcare campus. 

In 2022, our community approved a $27.5 million bond to expand patient care in partnership with Pullman Regional Hospital:

  • $45-50 million, 5+ year phased project
  • Includes remodel and expansion of the hospital and new medical office building on campus
  • Funded through $27.5M bond, hospital operations and financing and philanthropy

Project Timeline
  • November 8, 2022: Pullman voters passed Proposition 1
  • June 7, 2023: Design West  & SRG Partners voted as architect firm 
  • November 2023
    • Individual/department space and workflow assessments for all employees in all departments and clinics
    • Planning/design involving more than 100 stakeholders (including employees, nurses, physicians, medical planning experts, healthcare workflow experts, patients and community members) 
    • Recommended design for the hospital remodel/expansion through multiple phases, centered around patient experience and access through flexible patient care spaces to accommodate growth in outpatient visits and surges in emergency visits
  • December 2023
    • Pullman community/hospital receives A1 Moody’s rating and bond is sold at 30-year term
    • Board of Commissioners approves the recommended design for the hospital remodel/expansion through multiple phases
    • Planning and considerations for new medical office building
    • Application to use General Contractor as Construction Manager (GC/CM) process was approved by the State of Washington
    • Fundraising campaign planning
  • January 2024
    • Planning and preparation for multiple phases of hospital remodel/expansion
  • February 2024
    • Foundation Gala fundraiser for Expansion Project raises $151,000
    • Bouten Construction voted as General Contractor as Construction Manager (GC/CM)
  • Jan – Mar 2024:  Large and small group work sessions with employees and architects began the week of Jan. 18. Department directors and delegates participated in a series of meetings:
    • Meetings the week of Jan. 18 focused on flow concepts, current model of care and future model of care, patient family perspectives
    • Meetings the week of Feb. 13 reviewed revised space program, revised flow ideas and specific room ideas
    • Meetings the week of Mar. 25 reviewed standard room mock ups, major equipment considerations
  • Feb 2024: Site visits to nearby facilities for information gathering.
  • Mar 2024: Contractor selection process
  • Aril 2024: Bouten Construction joins as project General Contractor / Construction Manager (GC/CM)
  •  May 2024: Updated schematic designs, guided by Functional Space Team (approximately 100 people).
  • Jun 2024: Remodel of former Columbia Bank begins
  • Jul 2024: Space & People Committee develops plans for short and long-term movements in preparation for construction
  • Aug 2024: Palouse Medical integration
  • Sept 2024: Revised schematic designs shared with all staff; includes renderings of exterior Emergency Department entrance
  • Oct 2024: Test samples the pad were drilled to assess to prepare for new construction
  • Nov 2024: Construction to expand ENT practice begins
  • Dec 2024: Patient Accounts teams move into former Columbia Bank bldg.
  • Jan 2025: Value engineering process (aligning budget with project wants and needs)