Pullman Regional Hospital has received a Healthgrades Outstanding Patient Experience Award for 2018. PRH is one of only six hospitals in the state of Washington receiving this award that recognizes hospitals providing an overall outstanding patient experience. Only hospitals in the top 15 percent in the nation for overall patient experience made the list.
Other Washington hospitals that were recognized are: Confluence Health Central Washington Hospital, Wenatchee; Evergreen Health Medical Center, Kirkland; Legacy Salmon Creek Medical Center, Vancouver; University of Washington Medical Center, Seattle; Virginia Mason Medical Center, Seattle.
Healthgrades, is national healthcare rating and consumer information agency, that evaluates patient experience performance by applying a scoring methodology to 10 patient experience measures, from a 32-question survey of the hospital’s own patients.
It uses Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient survey data from the Centers for Medicare and Medicaid Services (CMS). For more information, visit pullmanregional.org or healthgrades.com.