Pullman Regional Hospital recently received $1.2 million in grant awards to pursue implementation of the team-based care model for all hospital areas of patient care and hospital-owned practices.

A $600,000 Practice Transformation grant award from the Greater Columbia Accountable Community of Health and a $600,000 grant from Health Resources and Services Administration (HRSA) will fund the hospital-wide transformation of the patient experience.

“These funds will reshape how healthcare is delivered by addressing the social aspects of healthcare,” said Scott Adams, Pullman Regional Hospital CEO.

“At Pullman Family Medicine, which is part of the hospital clinic network, we are implementing team-based care by providing in-house counseling services, nutrition services, and pharmacy support for the providers,” said Dr. Kim Guida, a family medicine physician at Pullman Family Medicine. “This multidisciplinary approach to health promotion allows our physicians to better care for the whole patient and eases some of the social and system-based barriers to care.”

Elizabeth Hillman, Director of Care Coordination for Pullman Regional Hospital, describes the team-based care model as a team of providers—which may include a dietitian, mental health professional, pharmacist, social worker, or nurse practitioner—meeting with a patient, in a group or one-on-one, to work with the patient on a plan to improve their health and sustain quality of life.

“Team-based care offers a more holistic model for patients who may not have a straightforward physical ailment or who have complex health concerns,” said Hillman.

Techniques such as motivational interviewing, health coaching, Adverse Childhood Experiences (ACEs) education and the integration of behavioral health are a few elements Pullman Regional Hospital will implement as part of the new team-based care model. Team-based care also includes coordinating care and treatment plans after a patient leaves the hospital with a patient’s primary physician and specialists.

Hillman explained motivational interviewing and health coaching can be done by a patient’s primary physician, or any other member of the care team, to identify a patient’s goals, readiness to change and barriers to change.  Motivational interviewing combined with health coaching can be a powerful tool for clinicians in helping their patients to address chronic health conditions and psychosocial issues that can affect physical health.

Hospital expansion plans through the Next Era of Excellence aims to provide physical space specifically designed to facilitate team-based care and address the challenges of accessing current patient information through an updated electronic medical record.

Contact: Alison Weigley, Assistant Director of Development, Marketing & Major Gifts 
Pullman Regional Hospital Foundation 

Share this story